Privacy Policy

 

The Collectors Mark ("The Collectors Mark”), "We", “Us” or “Our”) understands the importance of protecting your personal information. Personal information is information or an opinion that identifies an individual such as, name, address, email address and phone numbers.

This Privacy Policy outlines how Your personal information will be collected and managed in compliance with the Australian Privacy Principles (‘APP’) defined in the Privacy Act 1988 (Cth) and sets out the rights and obligations of You and The Collectors Mark with respect to Your personal information. 

A copy of the Australian Privacy Principals may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.

Collection, Use & Disclosure of Personal Information

  1. We collect personal information from You to enable You to use and enjoy all aspects of the services offered by The Collectors Mark ('the Services'). Accordingly, if You do not provide all of the personal information required by The Collectors Mark, this may affect Your ability to benefit from the Services.
  2. We will not use personal information for any reasons other than the purpose for which it was collected, namely the provision of the Services.
  3. Personal information is only collected if it is necessary to Our operations, and is collected by lawful means. 
  4. Personal information which We may collect includes but is not limited to Your name, address, contact details, date of birth, gender, occupation, business or company details, credit card details or other payment details. We may also collect additional personal information if necessary for the provision of the Services.
  5. In the course of providing the Services, We may disclose Your personal information to third parties. Your personal information may be disclosed in a number of circumstances including the following:
      1. where required by law; and
      2. to third parties in which You consent to the disclosure.  
  6. However, We will ensure this disclosure is bound by principles of confidentiality which ensure that any type of personal information collected from You is maintained in accordance with the terms of this Privacy Policy. 
  7. Your personal contact details may also be used by The Collectors Mark to provide any notices to You, which may include but is not limited to marketing campaigns via email and post. 

Protection of Personal Information

  1. We will take all reasonable steps to protect Your personal information from misuse and unauthorised access, modification or disclosure. We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your personal information is restricted to employees who need it to provide benefits or services to You.

Access to Your Personal Information

  1. We take reasonable steps to ensure that the information We hold about You is accurate, complete and relevant when We use it or disclose it. If You believe that the information We hold about You is inaccurate, incomplete or irrelevant, You have a right to access Your information and request its correction.
  2. However, in certain circumstances We may be required by law to refuse to allow You access to information, which The Collectors Mark will comply with.

Third Parties

  1. If You access our Services via a third party via the Website, the terms and conditions and privacy policy of that third party apply. The Collectors Mark is not responsible for and does not accept any liability for the disclosure, collection or use of Your personal information by any such third party or via any other platform.   
  2. In some circumstances We may be provided with information from third parties. In such a case we will take reasonable steps to ensure that You are made aware of the information provided to us by a third party in relation to You.

Unsolicited Personal Information

  1. We take all reasonable steps to ensure that all unsolicited personal information is destroyed immediately, and that You are notified.

Removal of Personal Information

  1. When your personal information is no longer needed for the purpose for which it was obtained, We will take reasonable steps to destroy or permanently de-identify you Personal Information. However, most of the personal information is or will be stored in client files which will be kept by us for a minimum of 3 years.

Change in Privacy Policy

  1. We reserve the right to amend this Privacy Policy at any time. The Collectors Mark is will provide notice to You of any update or amendment made to this Privacy Policy. 

Contact

  1. Should You have any inquiries or complaints regarding this Privacy Policy or privacy issues in general, please contact Us at The Collectors Mark is admin@thecollectorsmark.com.au